Terms and Conditions

We value the importance of protecting intellectual property and are committed to maintaining the confidentiality of the communication throughout our collaboration. However, any plush designs submitted to us with encourage criminal behavior or racism intention, we hold all right to reject.  

Reasons for rejecting designs

We always encourage and respect human rights independence and freedoms. That means we don’t accept any designs and products that incite violence or encourage crime. These include illegal slave labor, rape, abetting teenage self-harm, drug, theft, and any design that is discriminatory (personal attacks, attacks on race, religion, ethnic beliefs, or even attacks on personal characteristics such as gender, or sexual orientation).

We refuse to produce products that would like to celebrate suffering from pain or humiliation of victims or make any abusive remarks to people with a physical disability. Such Designs will be denied directly if there is an indication of any condition above.

Conversation confidential and designs’ privacy

All content you submit on the www.plushtoysmfg.com website is for business discussions only, we do not collect any contact information or privacy. Or ask customers to send money to any unknown website,  or even change the bank account suddenly before issuing a formal notification letter and double confirmation confirmed by phone.

Regarding the custom designs, we won’t produce or resell customers’ designs to others unless getting official authorization. However, our factory owns all the rights to the paper pattern and we won’t share proprietary technical details. But if the customer entrusts us with a product that plagiarizes and reproduces the design of a third party, our company doesn’t bear any responsibility occurred.

Products’ Safety Guarantee

We officially guarantee you that all of the materials we’re using are completely eco-friendly and safe to meet international children’s toys safety testing standards. Our factory will absorb the re-testing costs if your 1st testings failed, we never receive a claim over these years for the failed testing.

Nevertheless, if the materials were appointed by the customer’s side and caused the failed result, we’re not able to bear any re-test costs.